Shipping & FAQ
Shipping & FAQ
🖨️ Print-on-Demand Production
All of our products are made to order through our print-on-demand partners. This means your item is printed specifically for you after you place your order — so please allow time for production before shipping begins.
- Production time: 2–7 business days (most orders are ready in 3–5 business days)
- Production times may be slightly longer during peak seasons (holidays, sales events)
🚚 Estimated Delivery Times
Once your order is produced and handed off to the carrier, estimated delivery times are:
| Destination | Estimated Delivery |
|---|---|
| United States | 3–7 business days |
| Canada | 5–10 business days |
| Europe | 5–10 business days |
| Rest of World | 10–20 business days |
Total estimated time from order to delivery = Production time + Shipping time.
For example, a US order could arrive in approximately 7–14 business days from the date of purchase.
💸 Shipping Rates
| Product Type | US Shipping | International Shipping |
|---|---|---|
| T-Shirts | ~$4.75 | Varies by destination |
| Hoodies & Sweatshirts | ~$8.49 | Varies by destination |
| Other Items | Calculated at checkout | Calculated at checkout |
Exact shipping costs are always shown at checkout before you complete your purchase.
🔄 Returns & Exchanges
Because every item is custom-printed just for you, we are unable to accept returns or exchanges for buyer's remorse or sizing issues. However, we stand behind our products:
- Defective or damaged items: If your order arrives damaged, misprinted, or defective, please contact us within 7 days of delivery with a photo of the issue. We'll send a free replacement or issue a full refund.
- Wrong item received: Contact us and we'll make it right immediately.
- Lost packages: If your package is marked delivered but you haven't received it, please contact us and we'll investigate with the carrier.
To start a claim, email us or use our Contact page.
❓ Frequently Asked Questions
Can I change or cancel my order?
Orders enter production quickly. If you need to make a change, contact us immediately after placing your order. We cannot guarantee changes once production has started.
Will I receive a tracking number?
Yes! Once your order ships, you'll receive an email with a tracking number so you can follow your package's journey.
Why does my order show two separate shipments?
If you ordered multiple items, they may be fulfilled by different print partners and shipped separately. You'll receive tracking for each shipment.
Do you ship internationally?
Yes, we ship worldwide! International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
What if my item doesn't fit?
Since items are made to order, we recommend checking the size guide on each product page before ordering. We cannot accept size-related returns, but if you received the wrong size from what you ordered, we'll fix it right away.
How long does it take to get my order?
Most US customers receive their orders within 5–14 business days from the order date (production + shipping). International orders typically take 15–30 business days.
Still have questions?
We're happy to help! Reach out via our Contact page and we'll get back to you as soon as possible.